Product Q&A

Ceramic & Stone Q&A (29)

A: Not easily. A glazed ceramic tile will typically not stain. It is the grout that absorbs stains and becomes unsightly. Routine cleaning is required and sealing the grout will help the grout stay clean.

Tile floors can be cold in some applications. The addition of an electric floor warming system under the tile can add to the comfort level of the tile floor as well as the room.

An electrical radiant floor warming system is installed with thinset followed by another layer of thinset and tile. The thermostat to control the heat mat or wiring must be connected by a licensed electrician.

Quarry tile does not have a glaze or factory applied coating. It is a solid color primarily red or terra cotta and is used in commercial wet areas.

No, but Opticolor grout from Mapei is the most stain resistant grout on the market. It is an improved, water-cleanable, resin reactive grout with chemical and stain resistance.

Not all porcelain can be installed outside, you will need to look for a tile that is rated frost-proof.

Many sealers recommend waiting 30 days for the grout to fully cure. We offer a product called grout shield that can be applied right away and has an easy to use nozzle for application.

The sealer can and will wear off with time. To test to see when sealer should be reapplied, put a drop of water on the grout and if it beads up the sealer is still there. If the water dropped on the sealer does not bead up it is time to re-seal.

The color consistency is thru the body not just on the tile surface. It is fade, stain and scratch resistant. Porcelain tile is a valuable choice for counter tops and fireplaces because it can withstand high levels of heat. Maintenance is simple with mild detergent and clean water.

Any variation in color or texture from one tile to another.

A glazed tile is already stain proof, so there is no purpose to putting on a sealer. You may put a penetrating sealer on your unglazed tile or your grout joints. A penetrating sealer is an invisible, stain resistant shield that is absorbed into the surface.

Glazed tiles are coated with a liquid glass, which is then baked into the surface of the clay. Full-body porcelain tiles do not show wear because its color extends throughout the tile, making them ideal for commercial applications.

Wipe glazed wall tiles periodically using a cloth or sponge dampened with a non oil-based household cleaner. Vacuum glazed floor tiles regularly to remove dirt and other gritty particles, then damp mop or sponge with an all-purpose, non oil-based cleaner.

Remember not to use ammonia, as it will discolor grout. Clean unglazed wall and floor tiles in a similar manner using a solution of water and soap-less detergent instead of an all-purpose cleaner.

Color-body porcelain is a tile that the color goes throughout the entire piece. For example, if the tile were to chip you would not see red or gray come through. It would have the same color as the surface of the tile.

Yes. A concrete board underlayment will need to be installed over your wood sub floor prior to the tile installation. This provides the rigidity needed to minimize floor movement so your tile installation won’t fail due to cracking tile or grout.

Just the opposite. Using larger tiles gives any size room a larger feel.

It never hurts to have your grout sealed. Some of your better brands of grout come with an additive already in the mix. Sealing the grout will guard against stains.

Porcelain tiles are made from porcelain clay and fired at a very high temperature, which makes the tile stronger and more chip resistant.

Ceramic tiles are usually made from a red or terra cotta colored clay and they are fired at a slightly lower temperature. Ceramic tiles are easier to cut, which makes them a great choice for areas such as bathroom walls or kitchen backsplashes.

A ceramic tile that has a water absorption rate of less than 0.5%. The clay content is usually of denser clay and is fired at a higher temperature than regular ceramic tile. Clay is like steel, the hotter it becomes the stronger the material. This hardness gives porcelain a stronger wear surface.

Like fabric, tile is run in color lots and no two lots will match exactly. Also, tile styles are dropped and often aren’t available. Depending on the size of the tiled area, it is recommended that you have at least an extra case left over. A case is typically 12 square feet.

A through-body porcelain tile is best for outdoor applications. Porcelain is pressed under higher pressure and fired at higher temperatures than ceramic. This gives it an absorption rate of 0.5% or less, making porcelain suitable for interior and exterior applications in all climates. Ceramic tile can have an absorption rate of 3% or more.

Ceramic tile is a very durable flooring product when installed correctly. What will most likely happen is the item you drop, a plate or glass, will break while the tile may just suffer a chip or crack.

Yes, porcelain tile is more expensive because it is a higher quality product. Porcelain is an extremely hard and non porous product. It has a water absorption rate of less than 0.5 percent making it very stain resistant.

Yes, you can use a semi or high gloss ceramic tile on your countertop but be aware that scratches will be more visible with a semi or high gloss finish.

Yes, but be sure to select a tile that is unglazed, frost proof and has an absorption rate of less than 0.5 percent. Unglazed tiles offer greater resistance to slippage.

I strongly recommend that you seal all of your natural stone to provide maximum stain protection. Select a high quality penetrating/impregnating sealer. These sealers will provide a natural, no-sheen look and are good for interior and exterior use.

“COF” stands for “Coefficient of Friction”. COF is a test used to measure the friction or slippage of a tile. The measurements are important factors to consider when evaluating a tile’s slip resistance. However, other factors can also affect slip resistance such as a person’s type of shoe, the degree of wear on that shoe and the presence of water or dirt on the tile’s surface.

Yes, but be sure to select a tile that is unglazed, frost proof and has an absorption rate of less than 0.5 percent. Unglazed tiles offer greater resistance to slippage.

Sealing your grout with a penetrating/impregnating grout sealer will help prevent moisture absorption that can cause stains. Sealing your grout will also make your regular cleanings easier. Grout sealer will need to be reapplied so check the manufacturer’s specific directions.

A: A threshold cover is used when there are height changes in the flooring. Consult with your flooring specialist about a more decorative transition that can be designed depending on your specific type of flooring.