Product Q&A

Hardwood Q&A

Hardwood floors are not recommended for high moisture areas such as a bathroom with a shower or tub.

Category: Hardwood Q&A

I would recommend using a breathable rug underlay that is specifically designed for use on hardwood floors. Typically, these come in mesh or grid patterns and will help “grip” your floor and hold the rug in place.

Category: Hardwood Q&A

A: The best way to maintain your floor is to sweep, dust mop and/or vacuum the floors regularly. Hardwood floors also clean easily with a Swiffer or similar type dry mop. Warm water is all you need to clean your floor. You should avoid excessive moisture. A slightly damp mop may be used to mop up a spill.

Category: Hardwood Q&A

No. You should never apply wax finish to your urethane finish floors.

Category: Hardwood Q&A

No. You should never apply wax finish to any urethane surface floors.

Category: Hardwood Q&A

In order to maximize the durability and beauty of your hardwood flooring, we recommend the following practices as part of your floor’s normal care and maintenance:

Place doormats or rugs at entrances to collect moisture, sand, grit and other potentially damaging substances from being tracked on your floor.
Dust mop or vacuum with a soft accessory to keep your hardwood floor clean from dust, grit or dirt.
For sticky spots, use a soft damp cloth to gently scrub the floor. If necessary, use a generic hardwood floor cleaner. Do not use steel wool or other abrasive scouring pads.
Do not use harsh detergents, abrasive cleaners or corrosive chemicals to clean your floor.
Avoid excessive water. Use mats in the kitchen, bathroom and laundry room to protect against spills. If a spill occurs, blot it up immediately with a dry cloth.
Use only colorfast and non-scratch carpeting or pads on your hardwood floor.
Protect the floor from furniture legs and do not walk on the floor with high-heeled shoes.

Category: Hardwood Q&A

Hardwood flooring is one of the most popular types of residential flooring. Here are a few reasons why you should choose hardwood flooring:

Solid hardwood offers a variety of grain patterns, natural color variations and the beauty of a natural material.
Hardwood floors are easy to clean.
Hardwood floors are ideal for allergy sufferers as they do not promote dust or harbor dust mites.
Hardwood flooring is the longest-lasting floor. Although there is a 25-year structural warranty on our hardwood floors, many hardwood floors last for decades longer.

Category: Hardwood Q&A

Yes. Hardwood flooring is a natural product. Therefore, you should expect there will be natural color variations in the wood. Although lower grades of flooring will have larger number or character blemishes, you can expect color variations in all.

Category: Hardwood Q&A

Before using any throw rugs on your floor you should know the type of finish you have on your floor.

All rugs should be non-staining, meaning the colored dyes will not bleed thru. Generally in the presence of moisture, some dyes used in rugs may bleed through onto your floor and discolor the wood floors surface. Also, be sure the rug does not have a rough backing material that may scratch the surface of the floor. Clean dirt and debris from under the rug regularly. To prevent possible shading of the wood underneath the rug, move the rug occasionally.

Category: Hardwood Q&A

Most flooring stores carry the recommended felt pads for using under chair legs and other furniture. The felt pads come in various sizes. Some pads just stick to the bottom of the legs and others need to be nailed on.

Never hit the pads directly with a hammer. Follow the directions provided with the pads. Check and clean the pads often for debris, dirt and small particles from being trapped in the pad.

Category: Hardwood Q&A

A: A threshold cover is used when there are height changes in the flooring. Consult with your flooring specialist about a more decorative transition that can be designed depending on your specific type of flooring.