Vinyl has come a long way in style and design. Offered in sheets, tiles and planks, today’s vinyl floors offer superior styles with easy maintenance.
Please be aware of the following conditions that may exist before and after installation:
BUBBLES – You may notice some bubbles in your sheet vinyl floor after installation. This is common and they generally dissipate within 24 hours. If they are still visible after 24 hours please contact the installation department.
VINYL TILES AND PLANK FLOORS – These products by nature are designed to have a “tile” or “wood” appearance. You will notice lines and minor gaps in these products. Color and style will greatly affect the visibility of lines and gaps.
GROUTABLE VINYL – The grout used is very similar to ceramic grout. Grout must cure 42 hours before applying any water to the floor. You may notice a slight grout haze after the grouting is done. This can be buffed off 24 hours after the grout has been installed with a damp towel or sponge. Grout must be cleaned and sealed to keep it looking good.
PROTECTION – Do not move any heavy appliances or objects across your floor without protecting it first. Vinyl can tear and gouge. Protect your floor by installing felt pads on all furniture and chairs. Rolling chairs can damage a vinyl floor quickly. Keep the area where rolling chairs are free of sand and dirt. There is no warranty against damage caused by rolling chairs.
WALL / BASEBOARDS / CEILING NAIL POPS – Our installers will use caution while in your home to prevent marking baseboards and walls, however some minor scratching and marking can occur during removing your old flooring. Weber Flooring/Joe’s Carpet Outlet is not responsible nor do we reimburse for minor scratches, marks and nail pops in ceilings.
FLOOR PREP / UNFORESEEN SUB FLOOR ISSUES – While the estimator is in your home he/she will determine what is needed to properly prepare your sub-floor for installing your vinyl floor. There are times unforeseen issues that will arise upon removing your existing floor. If items such as old adhesives, loose sub-floor, rot, insect damage or mold are found it must be addressed before installing your new vinyl floor. If we can repair the floor an extra charge will apply. In some cases another contractor at which point your floor will not be installed until the damage is repaired must perform repairs. Weber Flooring/Joe’s Carpet Outlet is not responsible for unforeseen issues.
PREPARATION – Please remove all personal items, clothing, toys, small furniture, breakables, remove china from hutch, empty bottoms of closets, remove linens from beds, remove drawers from dressers, disconnect and remove any electronics, computers, TV’s, and disconnect water and gas lines from appliances. It is important to have this completed before the installer arrives at your home. We will remove doors and re-hang them as needed; however if they need to be cut the installer will leave them off so you can arrange to have them cut. We do not cut doors. Weber Flooring/Joe’s Carpet Outlet does not move delicate items such as grandfather clocks, pianos, large entertainment units and pool tables. Please make arrangements in advance to have these items moved. Your HVAC system must be operational for us to install your floor. The temperature must remain at a minimum of 65 degrees.
ELECTRICAL / ALARM WIRES AND PIPES – Weber Flooring-Joe’s Carpet Outlet is not responsible for cut, pierced or broken electrical/alarm wires or pipes that are improperly placed/ran in walls, along baseboards, under floors and not in accordance with your local building code.
PLUMBING – Weber does not remove and reinstall pedestal sinks. It is recommended that if a toilet needs to be pulled and later reset that this be performed by a trained plumber. This is due to our experiences finding many of the toilets in need of maintenance or repair prior to installation. Weber will provide this service but since our flooring installers are not licensed plumbers- all leaks must be reported within 14 days after the toilets are reset for this service to be warranted.
You must be present when the installers arrive to review the job, confirm style, color, and pay your COD. Weber Flooring/Joe’s Carpet Outlet is not responsible for any claims due to style and color once the vinyl is installed. Please understand an extra service charge may apply for any extra work incurred due to unforeseen problems with your sub-floor or lack of proper preparation leading to extra time spent on your job by the installers.